This Anti Harassment Training Course is designed to provide an awareness of the types of offensive, antisocial and discriminatory behaviour in the workplace, and the procedures in which to handle such cases, in line with UK workplace policy.

23% of the British workforce have reportedly experienced some form of bullying in the workplace. This course explores the types of bullying and harassment in the workplace and how to take appropriate action when investigating and dealing with such cases of misconduct.

This Anti Harassment Course applies to both employers and employees, equipping you with the fundamental skills need to correctly handle ill-treatment in the workplace. You will learn how to make a formal complaint, what disciplinary measures to take and how to proceed following an investigation.

• Accredited, quality CPD training
• Instant e-certificate and hard copy dispatch by next working day
• Fully online, interactive course with audio voiceover
• Course material developed by qualified professionals

• Self-paced learning accessible via laptop, tablet and smartphone
• 24/7 Learning assistance and tutor support
• Discounts on bulk purchases

Sneak Peek of The Anti Harassment Training Course

Who Should Take The Anti Harassment Training Course

This Anti Harassment Training Course is ideal for those who have professional management responsibilities, such as:

• HR Managers
• Business Owners
• Line Managers
• Team Leaders

Learning Outcomes

By the end of the Anti Harassment Training Course, learners will be able to:

• Maintain a safe and inclusive working environment for all staff
• Understand the steps to file a formal harassment or bullying complaint
• Take appropriate action following bullying investigations
• Demonstrate an understanding of anti-harassment and bullying policy in the UK
• Ensure positive working relationships and set a standard of conduct in the workplace
• Understand the roles and responsibilities of employers in handling bullying & harassment in the workplace

Certification

Once you’ve successfully completed your Anti Harassment Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Curriculum

Module One: What Is Workplace Harassment?

• How to Identify   
• Costs to Your Business   
• Legal
• Psychological

Module Two: Identifying the Bully

• Abusive Workplace Behaviors   
• Bullying and Personality Disorders   
• Narcissism

Module Three: How to Handle Workplace Violence

• Types of Behavior   
• Target the Behavior, Not the Person
• Implement an Action Plan   

Module Four: Risk Assessment (I)

• Understanding Anger and Aggression   
• Defusing & De-escalating Strategies
• Communication Skills   
• Tactical Options

Module Five: Risk Assessment (II)

• Identifying the Hazard
• Assessing the Risk   
• Controlling the Risk
• Evaluating & Review   

Module Six: Being the Victim

• What is Not Considered Bullying
• Steps to Take   

Module Seven: Checklist for Employers

• 4 Step Process   
• Addressing All Employees   
• Code of Ethics
• Policy and Procedures   

Module Eight: Interview Process

• Identify a Bully in the Interview Process
• Warning Signs   

Module Nine: Investigation Process

• Advising Your Supervisor   
• Lodging the Complaint   
• Initial Response   
• The Investigation   
• The Findings
• Review & Closure   

Module Ten: Developing a Workplace Harassment Policy

• Scope and Philosophy   
• Principles   
• Intent   
• Options   
• Informal Complaint Process
• Formal Investigation Process   

Module Eleven: Policies in the Workplace

• Anti-Harassment Policy Statements   
• Employee’s Rights and Responsibilities
• Employer’s Rights and Responsibilities   

Module Twelve: Proper Procedures in the Workplace

• If You are Being Harassed   
• If You are Accused of Harassing   
• The Investigation
• Remedies   

Module Thirteen: False Allegations

• How to Address the Situation   
• Confidentiality   
• Monitoring the Situation   
• Retaliation
• Appeals   

Module Fourteen: Other Options

• Union Grievance Procedures   
• Mediation: Getting Help from Outside Organization

Module Fifteen: Sexual Harassment

• Defining Sexual Harassment   
• Elements of Harassment   
• Common Scenarios

Module Sixteen: Mediation

• What is Mediation   
• Deciding if it is Right
• How to Implement   

Module Seventeen: Conflict Resolution

• How to Resolve the Situation   
• Seeing Both Sides
• Deciding the Consequence

Module Eighteen: The Aftermath

• How to Move On   
• Monitoring the Situation   
• Learning from Mistakes

Module Nineteen: Introduction to Civility

• What is Uncivil Behavior?
• Three Reasons Why You Should Be Civil
• Dealing with Difficult Personalities
• Cost and Rewards

Module Twenty: Effective Work Etiquette

• Greetings
• Respect   
• Involvement
• Being Politically Correct

Module Twenty One: Costs and Rewards

• Incivility and the Costs
• Civility and Rewards
• Four Causes of Incivility
• How to Overcome It

Module Twenty Two: Conflict Resolution

• Collaborating
• Competing
• Compromising
• Accommodating
• Avoiding

Module Twenty Three: Getting to the Cause

• Examining the Root Cause
• Creating a Cause-and-Effect Diagram
• Forgiveness
• Benefits of Resolution

Module Twenty Four: Communication

• Para-verbal Communication
• Non-verbal Communication
• Listening Skills
• Appreciative Inquiry

Module Twenty Five: Negotiation

• Three Sides to Incivility
• Mediation
• Arbitration
• Creative Problem-Solving

Module Twenty Six: Identifying Your Need

• Completing a Needs Analysis
• Focus Groups
• Observations
• Anonymous Surveys

Module Twenty Seven: Writing a Civility Policy

• Designating the Core Group
• Defining What is Unacceptable Behavior
• Defining the Consequence
• Writing the Policy

Module Twenty Eight: Implementing the Policy

• The First Steps
• Training
• Addressing Complaints
• Enforcing Violators